Heidelberg Introduces Original Parts Warranty & Service Pricing Structure

Published: September 22, 2009

KENNESAW, GA | Concurrent with Print 09, Heidelberg will introduce a two-year warranty on Heidelberg Original Parts, in addition to a new service pricing structure designed to meet the regular repair and maintenance needs of its customers. Heidelberg will warranty any Heidelberg Original Spare Mechanical Part for a period of two years, provided the part is installed by a Heidelberg technician. Should the new part fail within the two-year warranty period, Heidelberg will replace it at no charge, provided it is also installed by a Heidelberg technician. The electrical parts warranty will be extended to one year, subject to the same conditions on installation.

The new service pricing structure is based on variable factors like the size and technological level of the equipment. In addition, Heidelberg now offers more flexible standard working hours, lower Saturday rates, and available zone travel charges which result in fixed travel costs. Neither the two-year parts warranty nor the new service pricing structure will affect training packages or Systemservice 36plus in conjunction with the sale of new Heidelberg equipment.