- January 28, 2007, pffc-online.com
PAWCATUCK, CT— The Extrusion Systems Group of Davis-Standard has opened an online parts store located at davis-standard.com. With the new service, Davis-Standard customers now have the option of using Web-based parts ordering via a user-friendly online retail format. More than 50,000 parts for extruders sold from 1981 to the present will be catalogued and available, including those for the Davis-Standard, NRM, Merritt, and Killion extruder brands.
The store will enable customers to order or research parts 24 hours a day, seven days a week, and also will take the guesswork out of locating the correct part. When customers log in, they will be able to search by part number, sales order number, or bill of material number. They also will be able to pull up pictures and drawings of their machines. Sequence numbers labeling different parts of the machine will correlate to parts shown on the drawing. Customers can click on a part number or go down a level to the sub-assembly to find what they need. Once ordered, customers will receive an e-mailed order acknowledgement and will be contacted within 48 hours with an estimated shipping date. For in-stock parts, customers should have their parts shipped as quickly as one business day.